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5 Questions You Should Be Asking Your Janitorial Company

A clean and well-maintained workplace is essential for both the well-being of your employees and the impression it makes on clients and visitors. To ensure that your janitorial company is meeting your expectations, It’s important to ask the right questions. Here are five key inquires you should be making:

What Services Are Included in the Cleaning Package?

It is crucial to have a clear understanding of what services your janitorial company provides. Do they offer basic cleaning tasks like dusting, vacuuming, and restroom cleaning, or do they go above and beyond with additional services such as floor waxing, window cleaning, and carpet shampooing? Knowing the extent of their offerings will help you determine if your cleaning package meets your specific needs.

What Cleaning Products and Methods Do You Use?

The choice of cleaning products and methods can have a significant  impact on the cleanliness and safety of your workplace. Ask your janitorial company about products they use, their eco-friendliness, and their compliance with industrial standards. Understanding their cleaning techniques can help ensure that your workspace is both clean and safe for your employees.

How Do You Handle Security and Employee Screening?

Entrusting your office space to a janitorial company means allowing their employees access to your premises. It’s essential to ask about their hiring and screening processes to ensure that their staff is trustworthy and reliable. Inquire about background checks, training, and supervision to ensure your peace of mind.

What is Your Response Plan for Emergencies?

Emergencies can happen at any time, whether it’s a spill that needs immediate attention or a water leak in your building. Your janitorial company should have a clear and effective emergency response plan in place. Knowing how they handle unexpected situations will help you gauge their reliability and readiness to handle the unexpected.

How Do You Measure and Ensure Quality?

Maintaining consistent quality in cleaning services is vital for a professional and healthy workspace. Ask your janitorial company about their quality control measures, such as inspections, feedback mechanisms, and customer satisfaction surveys. A company that prioritizes quality will be committed to delivering the best results.

By asking these questions, you can establish a productive and transparent relationship with your janitorial company. It will also help you gauge their commitment to delivering a clean, safe, and comfortable environment for your employees and clients. Open communication and a clear understanding of your  expectations are key to ensuring your janitorial company meets your needs and exceeds your cleaning standards.